Is there a possibility of call centres returning from outsourcing or offshoring in the future?

Last Updated: 02.07.2025 01:02

Is there a possibility of call centres returning from outsourcing or offshoring in the future?

Outbound sales, promotions projects are intact and doing great without fear of AI, software replacement .

So If your plan consist of outbound for clients, you are on long term business plan. If not , make sure you do before its too late.

Few admirative , inbound customer support, non voice projects , kpo etc sure on verge of collapse or taken over by Software's, AI etc. That's reason , you see declining on such offers in business these years.

If Russia needs the resources to fund the war in Ukraine, why doesn’t it throw open its doors to visa free western tourism? Enough people would be interested, & it would start to get some hard currency as €, CHF, £, SEK, $, JPY in the tills at shops.